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How to choose a yacht charter broker

Eight questions to ask before you pay anyone for a sailing holiday — including us.

A good broker makes chartering easier and safer. Most do. But when a booking goes wrong, it goes wrong at the dock, with your week already paid for. We started Vela after it happened to us: a boat that didn't exist, a booking a broker forgot to pay, and a yacht that was wrong for our crew. This is the checklist we wish we'd had. Use it on any broker, including us.

Broker, direct or booking site?

There are three ways to book a bareboat or skippered charter. None is wrong; they suit different people.

What you getWhat to watch
Charter company directYou deal with the fleet owner itself.One fleet and its own bases, so advice is limited to its boats.
Online booking siteVery wide choice and instant booking.Little personal advice; listing quality and support vary.
Charter brokerMany fleets and bases, plus advice on the right boat and area. Usually no extra cost.You rely on the broker to book and pay properly — which is what the questions below check.

Eight questions to ask any charter broker

01
Can you name the exact boat?
A booking should be for a specific yacht: its name, model, year, base, and number of cabins and heads. “A Bavaria 46 or similar” isn't a booking. Ask for photos of that boat, not the manufacturer's brochure.
02
Is it actually available for my dates?
Brokers see live availability in the charter companies' booking systems and can usually place a short option on a boat while you decide. If a broker can't hold it or confirm it, ask why.
03
When does the charter company get paid — and how will I know?
This is the one that caught us out: a broker forgot to pay the base, and the holiday was gone. Ask when your money reaches the charter company, and ask for written confirmation once the booking is confirmed and paid — well before you fly.
04
Is this boat right for our crew?
A good broker asks before recommending anything: how many people, how many couples, who is skippering and how much they've sailed. The right boat has enough cabins and heads for your group and is one your crew can handle when the wind picks up — not just the biggest or most expensive one available.
05
Is this the right sailing area for us?
Cruising grounds differ a lot. The Cyclades can see a strong meltemi in July and August; the Ionian is generally more sheltered. A broker who sails will tell you that, even if it means suggesting a different base.
06
What will it cost in total?
Ask for an itemised quote: the charter price and any discount, compulsory extras such as end-of-charter cleaning, linen or an outboard, optional skipper or hostess, local taxes and fees, and the security deposit. Ask which items are paid at the base, so nothing surprises you on the dock.
07
What licences do we need?
Requirements differ from country to country, and the base checks them at check-in. A good broker checks your certificates before you pay, not when you arrive.
08
Who do I call if something goes wrong during the week?
The base looks after the boat, but you should know who at the broker will answer the phone if something needs sorting while you're away.

Red flags

A note on reviews

Reviews are a useful check — read the detail, not just the star rating, and look for how a broker handled problems. Vela is a new brokerage, so we can't point you to hundreds of reviews yet. That's why we'd rather you hold us to the checklist above: ask us any of these questions and we'll answer in writing.

How we answer the checklist

QuestionVela's answer
Named boatEvery boat we offer is a specific yacht we've confirmed is real, bookable and as described.
AvailabilityWe check live availability and can hold an option while you decide.
Payment to the baseWe manage the reservation end to end and confirm it to you in writing once it's paid.
Right boat, right crewWe ask about your group and experience first, and recommend what fits — even when it's the cheaper boat.
Sailing areaHonest advice on where to sail for your experience and time of year.
Total costAn itemised quote up front, including what's paid at the base.
LicencesSend us your certificates and we'll check them before you book.
During your weekA phone number and WhatsApp that a real person answers.
Booking feeNone. The charter company pays our commission.

Protect the security deposit too. Vela clients get 10% off Topsail's charter deposit insurance. How deposit cover works →

Frequently asked questions

Usually not. Most brokers are paid a commission by the charter company, so the price is normally the same as booking direct. What a broker adds is choice across many fleets and bases, advice on the right boat, and someone handling the booking for you.
It varies. Some brokers take your payment and pass it on to the charter company; others have you pay the charter company directly. Either can work. What matters is that you get written confirmation that the booking is confirmed and paid with the charter company before you travel.
An option is a short provisional hold on a specific boat for your dates, placed in the charter company's booking system. It gives you time to decide without someone else booking the boat. If you don't confirm before it expires, the boat goes back on sale.
Check that you have the boat's name, model, year and base in writing, an itemised quote showing what is paid now, what is paid later and what is paid at the base, the payment schedule and cancellation terms, and the licence requirements for the country you're sailing in.

Keep planning

Why Vela
Why we started Vela
The broker problems we set out to fix.
Read our story →
How it works
From enquiry to the dock
Four steps, bareboat or skippered, and when you pay.
See how it works →
Deposit cover
Protect your deposit
Vela clients get 10% off Topsail’s security-deposit insurance.
How it works →
Enquiry
Put us to the test
Send your dates and crew, and ask us anything on this list.
Start enquiry →

Ask us the hard questions

Tell us your dates, group size and experience. We'll recommend the right boat, show you the full cost and confirm everything in writing — at no extra cost over booking direct.

Start my enquiry →